Changing vendors feels like a hassle, so many HOAs and property managers stick with a contractor long after the service has slipped. These are the signs it may be time to look around.
If you can't tell when the crew is coming, or weeks go by without service after rain, the schedule isn't being managed.
A good contractor spots and reports issues such as broken irrigation heads, dead shrubs or erosion. If you or your residents keep catching them first, the crew isn't paying attention.
Unreturned calls and emails, or no heads-up about delays, are a red flag for how the rest of the business runs.
Untrimmed edges, clippings left on walkways and overgrown beds mean the crew is rushing through.
Frequent charges for work you thought was included point to a vague contract or a vendor padding the bill.
Review your current contract's notice period, write a clear scope for each property, get two or three bids, and plan the changeover for late winter so the new contractor starts fresh in spring.
Heckman Mow & Go is a licensed and insured commercial lawn care company serving Chattanooga, TN. Call 865-432-5626 for a free quote.